Author:  Filippo Schiannini, Account Manager, Communicate Technology

When it comes to finding a new supplier for network infrastructure in a commercial property, science park, or innovation centre, there are many stakeholders and factors to consider, not least the tenants and end users.

As epicentres for enterprise and industry-leading services, business clusters are home to some of the UK’s most forward-thinking organisations. For example, our connected building at Discovery Park in Kent is home to clients in the triple figures, each of whom are entrepreneurs within different aspects of life sciences. With their forward-thinking ideas comes a need for highly connected environments where reliable, flexible, and superfast networks help businesses grow and achieve their goals. With Communicate, service like this comes as standard.

When building managers ask us what common trends and patterns we experience when connecting tenants to new commercial property networks, our answer is simple: there are next to none.

It’s routine for us to get to know tenants onsite, and if you’re onboarded onto our network, you would expect a meeting with us so we can get to know each other and establish how we can help you best.

Of course, every tenant wants internet as soon as practicable, and they never want it to be slow or unreliable. But when it comes to how tenants manage their internet connection and IT, we’re accustomed to all manner of use cases. Some of the tenants we connect have external IT companies, some have their own routers, some need static IP addresses, and so on.

There is a great contrast in how we can best support the onboarding process, so we always get to know tenants, listen to their needs and any frustrations, and plan the work with each client so that switches and updates minimise their downtime and maximise their efficiency. We can often provide connectivity from the very day of the switch or when new tenants move in.

If we can offer value within the realm of cyber securitycloud or telecoms we will, or we’ll continue to support organisations as they grow and scale. We avoid assumptions and carbon copy approaches because we’ve been in this business long enough to know that doesn’t pay off for anyone in the long term.

We pride ourselves on being a trusted partner for landlords and agents nationwide, delivering full-service support from cabling and infrastructure to delivery and ongoing assistance at sites like Discovery ParkHethel InnovationTees AMPAllia Future Business Centres. Our track record and proven expertise get tenants connected simply and seamlessly, with their individual requirements in mind every step of the way.

If you’re interested in hearing more about our approach towards commercial property network infrastructure, you can contact Fil directly at or get in touch through our website.